Terms & Conditions

By using the Essential Life Aromatherapy (ELA) website, you are acknowledging that you agree, without limitation or qualification, to the terms listed here. Acceptance of these terms constitutes a legal, binding agreement between you and ELA.

Terms

I understand that the Food and Drug Administration has not evaluated the therapeutic claims, suggestions, or statements made on this website about our products, essential oils, carrier oils, or other products/ingredients offered by ELA.

All content is for educational purposes only. The data on this website is not considered complete and is not guaranteed to be accurate.

I understand that the products being sold by ELA are not intended to diagnose, treat, cure, or prevent any disease. The data on this website is not considered complete and is not guaranteed to be accurate.

I understand that essential oils and products on this site are not a substitute for professional medical care.

I understand that essential oils and products on this site should be stored away from the reach of children and animals.

I understand that essential oils can irritate the skin or cause allergic reactions.

I understand that the products sold on this site are for external use only.

I understand that the the products sold on this site are not to be used near, on, or in the eyes or any orifice.

I understand that ELA does not promote the use of these products on animals without the advice of a veterinarian and an experienced aromatherapist.

Essential Life Aromatherapy shall, under no circumstance, be liable for any direct, indirect, special, incidental, or consequential damages of any kind arising from, or in connection to, the use, misuse, or inability to use the materials and products available on said website.

All products purchased through ELA are non-refundable.

Shipping Policies

Orders over $25 receive free shipping within the United States. All other ship by USPS Priority Mail. See below for international orders. Shipping charges will be added to the total of the order during checkout.

We are a small, family-run business and do our best to get your orders in the mail quickly. We make every order by hand, so please expect 3-5 business for your order to ship.

For immediate delivery, please send us a message and we’ll let you know if we can meet your deadline.

ELA is not responsible for mail service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Order Cancellations & Changes

Orders must be cancelled within 24hrs of being placed in order to secure your full refund.

We will do our best to accommodate you if the order has not been packed or shipped. If your order has already been shipped and you wish to add on, the addition will need to be considered a new order. If your order has already been packed and you wish to take away, we will not be able to meet your needs.

Return Policy

All products purchased through Essential Life Aromatherapy are non-refundable. We do not accept returns or exchanges. All sales are final.

If you receive a defective product or the wrong item please contact us immediately. We will do our best ensure your satisfaction.

International Orders

We love to serve our customers throughout the world, but due to cost, we are unable to take international orders via our website. If you would like to place an order from outside the United States, please contact us for shipping and payment information.

Orders shipped outside the U.S. may be subject to local duty charges by your government. These charges are the sole responsibility of the buyer. ELA is not responsible for any import fees that your country may impose. Please contact your local customs office to see what these charges are before placing your order.

ELA is not responsible for mail service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

By accessing the website from locations outside the United States, you do so at your own initiative, and are responsible for complying with applicable local laws. All taxes, custom charges, tariffs and duties imposed by customs are your sole responsibility.

All customers outside the United States and Canada must pay via PayPal. We do not accept foreign issued credit cards.

Wholesale

We are happy to work with wholesalers! All of our wholesale prices are offered at a standard 30% discount of the prices listed on this site. Minimum order amount is $300USD.

If you are interested in purchasing our products as a wholesaler, please contact us with information about your company, location, and expected order amount, and we will send your special discount code.

Privacy Policy

We respect your privacy. ELA does not provide client information to other companies or agencies, unless in connection with legal requirements. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.